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Cloud Operations Support Analyst
Location:
Toronto
Description:
Who We Are At Limelight, we are on a mission to modernize how companies collect and analyze their data while providing an exceptional customer experience. Our platform, Limelight is transforming spreadsheets into a real-time, collaborative financial planning and analysis workspace. As leaders in innovation, we are experiencing exceptional growth and are looking to expand with professionals who are customer-centric and team-oriented. The Opportunity Our team is looking for a Senior Cloud Operations Support Analyst who will be responsible for providing Technical Support services for Limelight Saa S Product, Product Cloud Infrastructure, and Internal stakeholders. You will act as the as subject matter experts in these areas. You will be working in mixed Windows and Linux environments within AWS Cloud and on-premise networks. In this role, the Senior Cloud Operations Support Analyst will interact with Limelight clients and internal team members on daily basis. What our Senior Cloud Operations Support Analyst will do: Customer Focus Demonstrate a passion for customer service, ownership of the customer experience, and determination to deliver a comprehensive resolution Obsess over the customer experience and constantly strive to exceed their expectations Communicate clearly and effectively, both written and verbal (in required language) Tailor communication and style to differing audiences and read verbal and non-verbal cues Multi-task and prioritize to meet the required service level KPIs Approach problems with flexibility and adapt your approach without compromising the outcome Technical Focus Administer Window Server and Linux production servers Take ownership of inbound support tickets and provide initial technical assistance Analyze various application and system logs Create and troubleshoot Bash scripts Create and troubleshoot SQL scripts and work with SQL Server Agent tasks Solve network connectivity and firewall issues within AWS Cloud environment. Visit ListedBuy for more information.
Company:
Limelight Software
Posted:
April 23 on ListedBuy
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More About this Listing: Cloud Operations Support Analyst
Cloud Operations Support Analyst is a Other Art & Media Jobs Analyst Job at Limelight Software located in United States. Find other listings like Cloud Operations Support Analyst by searching Oodle for Other Art & Media Jobs Analyst Jobs.
Cloud Operations Support Analyst is a Other Art & Media Jobs Analyst Job at Limelight Software located in United States. Find other listings like Cloud Operations Support Analyst by searching Oodle for Other Art & Media Jobs Analyst Jobs.