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Customer Service Representative | Customer Service Representative in Customer Service Job at Berkh1

This listing was posted on Professional Diversity Network.

Customer Service Representative

Location:
Bangor, PA
Description:

Description: SPRING INTO A NEW CAREER AT BERKHEIMER TAX INNOVATIONS! BERKHEIMER TAX INNOVATIONS IS NOW HIRING CUSTOMER SERVICE REPRESENTATIVES IN BANGOR, PA! Do you like learning new things? Are you someone who enjoys helping others? Come join Berkheimer Tax Innovations' Customer Service team in Bangor, PA! Tax experience is not required - We will train you! WHAT YOU'LL DO: As a Customer Service Representative , you enjoy finding solutions to better serve our taxpayers. Responsibilities include: Answer phones in a busy call-center environment Maintain positive & timely communication with customers Use problem solving skills to answer difficult taxpayer inquiries Exhibit patience & understanding when handling taxpayer issues Navigate & research between numerous accounts & software programs Meet personal, company, & client production goals SCHEDULE + LOCATION: Start Date: May 28th or June 3, 2024 Full-time schedule Monday - Friday, 8 am - 4:30 pm No weekends! On-site in our Bangor, PA office Once released from initial trainings (~4 months), hybrid (office/remote) work environment is available for this position as business needs dictate and if performance is maintained PAY + BENEFITS: $15.20/hour + monthly bonus opportunity on top of hourly rate! On the job, paid training to help you succeed Medical, Dental, Vision & Life Insurance Paid Holidays, Vacation, Sick, and Personal Time Wellness Program including physical, emotional, and financial wellness 401(k) with Profit Sharing Employee Assistance Program Voluntary Benefit Plans FSA & HSA Options Casual business work environment Requirements: High School Diploma or equivalent Minimum 1-3 months related experience and/or training Excellent attitude Computer and keyboarding skills Willingness to learn a wealth of Pennsylvania tax information Prior clerical experience and/or customer service experience is helpful, but not required WHY WORK FOR BERHEIMER TAX INNOVATIONS? You will be part of a company that has been supporting your local communities for over 80 years. The dedication to our communities is just as important as our dedication to our employees! At Berkheimer Tax Innovations you will be a valued member of our team. We provide extensive on-the-job training, a supportive team environment, and resources to contribute to your overall success. Berkheimer Tax Innovations is an equal opportunity employer and E-Verify employer. All positions are subject to a clean drug screen and successful background check including professional references. Compensation details: 15.2-15.2 Hourly WagePI1235f4b70994-29448-34327962PDN-9be593f2-1e9f-4597-bc6d-0daa436ca68c
Company:
Berkheimer Business Services
Industry:
Other
Posted:
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More About this Listing: Customer Service Representative
Customer Service Representative is a Customer Service Customer Service Representative Job at Berkheimer Business Services located in Bangor PA. Find other listings like Customer Service Representative by searching Oodle for Customer Service Customer Service Representative Jobs.